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FAQ

RETURNS & EXCHANGES

What is your returns/exchange policy for domestic orders?

Domestic customers can send back their merchandise for a exchange to our regitered office address within 30 days of the purchase date. The garments need to be in a good condition and unworn. We do not provide any reverse pick up and customers need to bear the courier charges. Please note that we do not refund the amount unless there is a manufacturing defect (To be reported within 3 days of recived)

What is your return/exchange policy for internationally shipped orders?

International customers can send back their merchandise for a exchange to our regitered office address within 30 days of the purchase date. The garments need to be in a good condition and unworn. We do not provide any reverse pick up and customers need to bear the courier charges. Also any custom charges involved in shipping need to be borne by the customer.

What is your return policy for SALE orders?

Any item marked as “Sale" cannot be returned or exchanged

FIT & SIZES

What fits do you offer in your shirts?

We offer two fits in our shirts: Regular & Comfort

GET IN TOUCH

How do I contact you?

Call +91 85903 60055 (9.00 A.M to 5.00 P.M) and get a Support in a couple of rings or email us at help@goosebery.com

SHIPPING

How do I contact you?

Call +91 85903 60055 (9.00 A.M to 5.00 P.M) and get a Support in a couple of rings or email us at help@goosebery.com

What are the shipping charges?

Free Shipping All over India above Rs.499 and rest of the world Rs.4999

How do I track my order?

Once your order has been shipped, you will receive a notification along with the airway bill number for the courier package. You can track the status of your order by accessing the courier’s website

How fast is your shipping?

All Domestic orders are shipped between 5 to 7 working days from the date of order

All International orders are shipped between 10 to 15 working days from the date of order

Can I modify or cancel my order?

Our Warehouse is lightening fast at fulfilling orders -- which can make it a bit tricky to cancel or modify an order before it completes. The window to make changes to an order is anywhere between 30 minutes and roughly 3 hours, which is the time it takes to put together your order and slap a Courier label on it. A phone call is best when handling time sensitive matters, so give us a ring at +91 85903 60055

Do you ship internationally?

We ship all over the world except for pin codes which are not accessible by courier companies.

Do I have to bear any other costs?
All the orders for deliveries in India will not be subject to any other costs. For International orders the taxes and duties levied by the importing country will be borne by the customer. We provide free shipping for all Domestic orders